Dollar Terms & Conditions - Canada

The below T&Cs (including prices and taxes) are provided by Dollar and may change without notice to VroomVroomVroom.ca.

This quote includes:

  • G.S.T.
  • Stamp duty,
  • Signified miles amount (generally unlimited, see below for extra mileage charge)
  • Vehicle Registration,
  • One way fees if applicable,
  • Airport taxes and surcharges if applicable,
  • All vehicle fees related to the booking, eg. Vehicle drop fees, all recovery fees, premium location fees, corporate location fees wherever applicable.

This quote will not include

  • Fuel
  • Insurance (See next paragraph*)
  • Child Seats or booster seats (can be purchased after confirmation is around $12-15 per seat, per day and will be subject to local tax and surcharges).
  • Extra mile travel (if your rental is limited, the limit can not be extended)
  • The age surcharge, if between the ages of 21 and 25 ( around $25 - $30 per day and may be subject to local tax and surcharges)
  • Any extras signed up for upon arrival, eg. Excess reductions.
  • Additional driver fee at $9 - 12 per day. Fee varies at each depot
All extras and additional services will attract additional local percentage taxes and surcharges. Prices below are exclusive of these as they vary state to state.

* Important information about car rental insurance

For US citizens
Some US credit cards and personal car insurance policies do provide car rental insurance so please check with your credit card provider and personal auto insurance policy for details.

Visiting the US from another country
It is illegal to drive in the US without car insurance. Your travel insurance probably only covers the excess so check the fine print in your travel insurance policy.

For more information please see our U.S. and Canada  car rental insurance guide.



OR see Dollar for further details

All extras and additional services will attract additional local percentage taxes and surcharges. Prices below are exclusive of these as they vary state to state.

GENERAL RENTAL REQUIREMENTS

THESE ARE THE GENERAL RENTAL REQUIREMENTS OF DOLLAR CAR RENTAL. THE RENTAL COMPANY OPERATING THE DOLLAR CAR RENTAL LOCATION ("DOLLAR") MAY HAVE OTHER REQUIREMENTS. THE REQUIREMENTS OF THE RENTAL LOCATION WILL CONTROL. CHECK THE "LOCAL" TERMS & CONDITIONS POSTED ON THE WEB PAGE OF THE RENTING LOCATION FOR MORE INFORMATION ABOUT THEIR TERMS AND CONDITIONS. FOR RENTALS OUTSIDE OF THE UNITED STATES AND CANADA, PLEASE REFER TO THE LOCAL TERMS & CONDITIONS WHERE YOU INTEND TO RENT THE VEHICLE.

Driver Licenses:

United States Citizens:

A renter or any additional authorized driver who is a citizen of the United States, must present at the time of rental: (1) a driver's license issued by any state, territory or possession of the United States, and valid for the entire rental period, or (2) a temporary driver's license, valid for the entire rental period, or (3) a traffic citation issued as a temporary license, valid for the entire rental period (the court date being the expiration date) and a second form of identification with signature (excluding the credit card used for rental), or (4) a valid U.S. military identification card plus an expired driver's license for active duty U.S. military personnel in those states where active duty U.S. military can drive on an expired driver's license. Active duty U.S. military personnel should contact the DOLLAR location directly where he/she intends to rent a vehicle or be an additional authorized driver. 

Canadian and Other Foreign Citizens: 
A renter or any additional authorized driver, who is a citizen of Canada, must present at the time of rental, a driver's license issued by any province of Canada and valid for the entire rental period. DOLLAR accepts valid foreign-issued driver's licenses at most locations as long as it is accompanied by a valid and current International Drivers License, or similar, all as acceptable by us. An IDL without the foreign issued driver's license is not acceptable.

Driver record checks: 
In the U.S., before we will rent a vehicle and when the customer arrives at our location, the customer and any additional authorized drivers may be subject to a driving record and license check with the DMV. In the rare instance the driving record and license check fails to meet our criteria, we reserve the right to deny the rental based on the DMV report. A list of our criteria follows:
The drivers have a valid license that is not currently suspended, revoked, expired, or surrendered; and,
The drivers have not, during the last 24 months, accrued 8 or more points; and,
The drivers have not, during the last 36 months, pled guilty or paid a fine for, or otherwise been convicted, of:
three or more moving violations,
two or more accidents, and,
The drivers have not, during the last 48 months, pled guilty or paid a fine for, or otherwise been convicted, of:
one or more reckless driving,
one or more accidents with a fatality or bodily injury,
operating a vehicle, or permitting the operation of a vehicle, without a license or without insurance,
possession of a stolen vehicle or using a vehicle in a crime, or,
failure to report an accident or leaving the scene of an accident; and,
The drivers have not, during the last 72 months, been convicted of DWI, DWAI, or DUI.
If a driver wants to verify that their driving record meets our criteria prior to arriving at the rental counter, please request the "TravelCheck" service provided by our vendor TML at 800-388-9099. TML will charge you a fee of $9.95 to process a driver record check prior to rental . This service is not available in all states.

Renter Qualifications

A valid driver's license in the customers own name must be presented at the time of pick up. Minimum age is 21 on most vehicles. Renters must be 25 years of age to rent or drive: Premium, Luxury, Minivans, SUVs, Convertibles and trucks. 
Renters aged 21-24 will be subject to an underage driver fee of 25.00 to 30.00CAD per day.

First time renters may be subject to an electronic verification of their driver's license at a fee of 2.99CAD per rental.

Payment Policy - Credit Cards

A major credit card in the renters name must be presented at the time of pick up. Credit card authorization will be taken at the time of rental for the estimated charges plus 20 percent with a minimum of 200.00CAD for cars and 400.00CAD for trucks.

The small key ring credit cards are not accepted. Prepaid credit cards, Debit cards and gift cards are not accepted in Canada.

Payment Policy - Debit Cards

Debit cards are not accepted in Canada except for payment at the end of rental. 

Age

If you are 25+ than there is no additional charge. If you are between the ages of 21-24 than there is an additional charge of around $25.00-$35.00 depending on the location. 

Additional Drivers

Additional Drivers must qualify with a valid driver's license. There is an Additional Driver Fee of $9.00-12.00 per day. All additional authorized drivers are required to qualify to drive the vehicle. To qualify, DOLLAR requires all additional drivers, including spouses, to satisfy our minimum age requirements, have a valid driver's license and pay an additional driver fee. 
However, the following additional drivers do not need to pay an additional driver fee or separately qualify as long as they meet our minimum age requirements and have a valid drivers' license: (1) government renters on official orders, (2) corporate account customers on corporate rate plans, and (3) drivers/companions of physically impaired customers. 
The additional driver may also be subject to a driver record check and an underage driver's fee. (See below). Because the requirements vary by location, please refer to the Local Policies for specific information on additional driver fees charged at the location where you intend to rent. 

Age Surcharge

An authorized driver 21 to 24 years of age may be charged an Underage Driver's Fee because of such driver's age and in addition to the additional driver fee, if applicable. Because the requirements vary by DOLLAR location, please refer to the location's Terms & Conditions for specific information on additional authorized or underage drivers at the renting location.

Underage Driver's Fee varies by location, it is typically around $25.00 - $35.00 plus local tax and surcharges.

Driving Restrictions

Unlimited kilometer rates, when available, are for the province from which you rented, and the bordering provinces or states.
Vehicles taken outside of the province or bordering province or state will receive 200 kilometers per day and a charge of 0.25CAD per each additional kilometer. Vehicles are not permitted to travel into Alaska, the Yukon, North West Territories, Nunavut or Mexico. 

Fuel

Customers who do not purchase our refueling option must refill the vehicle within a 10 kilometer radius of the rental return facility and present a fuel receipt to avoid refueling charges.

Baby, Child and Booster Seats

These can be requested by emailing info@vroomvroomvroom.com or easier still - reply to your confirmation email. Please advise the age of your baby or child. Currently costs are around $12 - $15 per day plus local tax and surcharges.

GPS

These can be requested by emailing info@vroomvroomvroom.com or easier still - reply to your confirmation email. Currently costs are around $12.99 per day plus local tax and surcharges.

Insurance Coverage by Dollar

Please note:  These are offered by the supplier direct - at the car rental pickup or by contacting Dollar

Dollar Reservation: 1-866-434-2226.

Please note:  These are offered by the supplier direct - at the car rental pickup or by contacting:

Loss Damage Waiver Coverage (LDW) is optional at 28.99-31.99CAD per day and reduces responsibility to 500.00CAD for drivers aged 25 years and older, 1000.00CAD for drivers aged 21-24 years.

 PP (Protection Plus) is optional at 10.99CAD per day.

Excess Automobile Liability Insurance (EALI) is optional at 8.99CAD per day.

Risk Eliminator (LDW, PP and EALI) is optional at 40.97-43.97CAD per day and reduces responsibility to ZERO for drivers aged 25 years and older, 500.00CAD for drivers aged 21-24 years.

 Risk Freedom (LDW and PP) is optional at 35.98-38.98CAD per day and reduces responsibility to ZERO for drivers ages 25 years and older, 500.00CAD for drivers ages 21-24 years.

Non Smoking Fleet

Non-Smoking Fleet: Dollar has a 100% non-smoking fleet. If we find evidence of smoking, we will inform the customer of our discovery and of any cleaning fee assessments up to 250.00CAD.

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