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Modify or Cancel Your Car Rental Reservation

Reservations made through VroomVrooVroom can be modified or cancelled. There are no modification fees and customers will not be charged for a cancelled booking provided they do it 48 hours prior to pickup. See below for our specific instructions on how you can modify or cancel your booking. 

Contact us via phone, email or chat

Please let us know if you need your booking modified or cancelled and our highly-motivated customer care experts would be happy to help you with that. There are no modification and cancellation fees for bookings on VroomVroomVroom, You may want to check all suppliers for your new dates/ times as there may be a better deal. 

Feel free to ask our team to help by replying to the confirmation email with your required changes. We always check for the best deal, and we will reply in one business day. Call us, email us or live chat, whichever you prefer. Contact details can be found here.

How do I modify or cancel my booking in Canada?

The easiest way to modify or cancel your booking is by clicking the "modify or cancel" link in your confirmation email. These links will take you directly to the appropriate suppliers web pages to a change or cancel. If you wish to proceed with the cancellation of your reservation, please follow the steps listed below:

  1. Go to your confirmation email, scroll to "cancel or modify" this booking
  2. Just email us at Help@VroomVroomVroom.com
  3. Or, you may cancel your booking online (see the link below).

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Cancel or Modify on our App

Car rental bookings made through us can also be modified or cancelled through our iOS and Android apps.

App Store button Google Playstore button


Some Important Things to Remember

  • Modifying your booking may change the original quoted price.
  • Suppliers recalculate the reservation rate if pickup times, dates or locations are amended. 
  • Please note all extra add-ons may also attract additional percentage taxes and surcharges.
  • Where a credit card is required to guarantee a reservation, you must cancel more than 24 hours in advance or you will be charged a minimum of one day rental charges plus taxes and appropriate fees.
  • As a courtesy, modify or cancel right away so the supplier can assign the vehicle to other customers looking to rent a car.

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