Everything You Need to Know About Driving a Rental Car in Canada

A driving holiday in Canada is bound to be an adventure. To make sure your holiday goes smoothly, it is a good idea to familiarize yourself with the terms and conditions of your rental agreement. There are certain driving restrictions and rules that may apply to your rental, and you may face extra fees or charges if you don't adhere to these terms.

Driving restrictions

There are some areas where you are not able to take your rental car. For example, you must stay on paved roads, and not take the vehicle on any surfaces that may cause damage to it. Only authorised drivers may drive the vehicle, and it may not be used in an unsafe manner. For example, you may not use the vehicle to participate in any road races, or use the car to transport large loads.

Read more about driving restrictions in Canada.

Crossing international borders

With the proper documentation and prior authorisation from the car rental company, visitors can drive their rental car into the United States. There are many international border crossings between Canada and the US, and generally a fee will apply for making the crossing. Allow plenty of time to cross at busy border crossings like Rainbow Bridge in Niagara Falls, as there can often be delays due to the volume of traffic passing through.

Read more about crossing the border.

Toll roads in Canada

When you drive in Canada, you may need to pay a toll to use certain roads. Generally, toll roads in Canada are cashless and you will be required to pay online. There are toll roads or bridges in the following provinces:

Vehicle breakdowns

Car rental providers in Canada generally provide 24-hour roadside assistance. You will need to check the terms and conditions of your rental agreement for the policies unique to your chosen provider. Your rental agreement will also show the phone numbers you will need to call if you have any problems on the road.

Read more about roadside assistance and additional protection products.

Extending your booking

If you have not picked up your rental car, you are able to modify your booking online, or by contacting the VroomVroomVroom customer care team. If you wish to extend your rental after you've picked up the car, you will need to contact the car rental depot. Whether you can extend your booking will depend upon availability.

Read more about extending your booking.

Important:

When you are driving a rental car in Canada

Make sure you check your rental agreement, and read the terms and conditions so you are familiar with any driving restrictions, such as taking the vehicle off paved roads. If you are planning to take the car across an international border, make sure you seek prior authorization. You'l be responsible for the cost of using any toll roads. If your vehicle breaks down, or if you want to extend your booking, you'll find contact details for your car rental depot on your rental agreement.