view inside a concrete tunnel with daylight

Picking up a rental car from the airport

In Canada, you can pick up your rental car from the airport. Read on to learn how to pick up your vehicle at the airport, along with the required documents and information you will be asked for at the pick-up area.

airport pick up

Picking up your car hire from the airport is a quick, easy and simple way to collect your vehicle. We understand that the process can be confusing, so we have put together a step-by-step guide for you.

  • Find the car rental counter/pick-up area. When you booked your car rental you would have put in your flight details. This is to tell the car rental provider of your estimated time of arrival and which terminal the booked vehicle needs to be brought to. Make sure you have all the required documents ready such as your driver’s license, booking details, form of payment, flight details and International Driving Permit, if necessary,

  • The next step is paying for the car rental at the specific pick-up location. Car rental providers have their own payment policies and mostly prefer to take credit card when possible.

  • Check for any damage. Before you get in your car and drive off, check your cars interior and exterior for any damage. If there is any visible, let the rental staff know and take a photo or video of the issue.

Click here to know more about Airport Car Rental.

For example

John wants to pick up his rental car from Toronto Pearson International Airport

John's flight arrives at Toronto Pearson International Airport, where he has a reservation for a rental car. He has made sure to have all his required documents such as his driver’s license or International Driving Permit, booking details and form of payment. He then proceeds to Level 1 of the parking garages outside of the terminal by following the signs to the correct location. He picks up his car successfully.